Honest

The first core value of Pumex is "Honesty".
We provide the best service based on the highest level of ethical awareness so that our customers can move forward in the world with confidence. We always work hard to minimize inconvenience and maximize convenience from the customer's point of view, and the process and results are all honest and transparent.

Finest Skill

We provide the best service in the industry with our "finest skills".
Pumex's employees are industry-leading veterans. With pride and confidence, we provide premium service to our customers. In addition, research and development, as well as claim handling, have become the core know-how of Pumex. It has become a model for the industry and has led to an upward leveling of service levels.

Leading the way and making a change.

Read the trend of the times quickly and lead the 'change'.
Trends are changing rapidly not only in Korea but also globally. From the existing analog age to the digital age, from the Third Industrial Revolution to the Fourth Industrial Revolution, the trend is changing both before and after the COVID-19 pandemic.

Pumex is the first in the industry to apply an IT-based system using tablet PCs.
By digitizing all documents, we increase accuracy and provide greater convenience to our customers. In addition, we are offering on-air services (live streaming) suitable for non-face-to-face transactions. We are leading the change to meet the needs of customers according to the trend.

Strength in ethics.

To work with honesty, a healthy ethical consciousness is essential.
Pumex works with not only major companies in Korea, but also government organizations and agents from all over the world. Therefore, business must be conducted fairly and honestly based on ethical standards that are appropriate to the highest level. The person in charge of dealing with customers or partners should be proud and responsible to represent Pumex.

Furthermore, everything is related to money, so honesty that does not tolerate injustice and sincerity that precisely addresses it are required. In particular, it is necessary to recognize that it is difficult to recover if we lose the trust that we have built up with customers or partners. Therefore, it requires accurate and detailed work skills to prevent minor mistakes from occurring.

Desire for growth.

In order to compete with Personnel Competence, employees need an attitude of learning and a desire for growth.
An attitude of moderate compromise in a given situation will never develop over time and will be quickly eliminated from competition. The attitude and desire to become an expert in one field enable one to learn faster than anyone else. This not only benefits you and your colleagues but also allows the entire department and company to grow together. You have to make your own point of distinction based on the experiences that you have.

It also requires a broad knowledge of the job and a general understanding of the industry.
In order to deal with customers from various cultural and economic backgrounds, we must also pay attention to social issues such as global trends and government policy changes. Since this is not something that can be accomplished quickly, you need confidence to boldly challenge yourself, even if you lack skill or experience. Through those challenges, your skill set grows naturally, and Pumex needs such talent.

Empathy for others

To lead the change, you need an attitude that allows you to empathize with others.
The beginning of change takes place in empathy, and if you don't have it, your relationship will become isolated. Only when you have an open attitude and effective communication abilities can you form a genuine relationship with each other. If I can communicate my thoughts and feelings logically and "listen" to the other person's thoughts and feelings, I can detect and enjoy changes. If you can't sympathize and communicate, you won't be able to understand the changes, and you may become isolated and marginalized.